Across Kent

Air source heat pumps

Property-led design, installation and support for air-to-water heat pumps across Kent.

Air source heat pump with its service cover open beside a home
10+ yearsdomestic heating experience stated by NW Heating
Air + groundheat-pump installation, repair and maintenance
Whole homeheat loss, emitters, controls and hot water
Kent-widelocal guidance for priority towns and surrounding areas

Current credentials and manufacturer relationships confirmed by the business owner on 12 August 2026.

MCS logoAPHC logoOFTEC logoGas Safe Register logoVaillant Accredited Installer logoViessmann Accredited Installer logo
Direct answer

What this service involves

An air source heat pump transfers useful heat from outside air into a wet central-heating and hot-water system. The right result depends on measured heat loss, emitter output, controls, hot-water demand and careful commissioning—not simply choosing an outdoor unit.

When it may suit your home

Air source is often the practical choice where there is a suitable outdoor position, space for the associated hot-water equipment and a viable route to deliver the home’s design heat load. Older homes are not automatically ruled out, but insulation, radiators and pipework must be assessed honestly.

A clear route

How we approach air source heat pumps

  1. 01

    Discuss the current heating system and household priorities

  2. 02

    Complete heat-loss and emitter checks room by room

  3. 03

    Plan outdoor siting, noise, pipe routes, cylinder and electrical requirements

  4. 04

    Issue a system proposal and explain grant eligibility

  5. 05

    Install, commission, balance and hand over the controls

Clear answers

Air source heat pumps: frequently asked questions

Answers are shown in full so they remain useful and accessible. Property-specific decisions still require survey evidence.

Will an air source heat pump work in winter?+

Modern systems are designed to operate in cold weather. Performance still depends on correct sizing, flow temperatures and system design.

Do all radiators need replacing?+

Not necessarily. Each room’s heat loss and each emitter’s output at the proposed flow temperature determine what can stay.

Can you help with the Boiler Upgrade Scheme?+

Yes. We help homeowners understand eligibility and the installer-led voucher route. Grant approval always depends on the scheme rules and the property.

What information helps before a air source heat pumps visit?+

Share the property type, current heating fuel, recent energy use where available, comfort problems, planned building work and photographs of the existing equipment. This helps us identify the right survey or diagnostic visit.

How is air source heat pumps priced?+

A reliable price follows a defined scope. Equipment, access, diagnostic or heat-loss work, emitter and cylinder changes, electrical work, controls, commissioning and aftercare can all affect the quotation.

Related services

Continue with the parts of the heating system most closely connected to air source heat pumps.

Bring us the real heating problem

Tell us what is working, what is not and what you hope to change. We’ll recommend the right next assessment.

Request an assessmentCall 01293 307607
Service-specific evidence

What we verify for air source heat pumps

Outdoor position, free airflow, condensate drainage and the relationship to neighbouring windows are assessed alongside the indoor hydraulic design. We compare the unit output at the Kent design temperature with the calculated heat load, then check whether radiators or floor circuits can meet each room demand at the intended water temperature.

The proposal should identify outdoor clearances, acoustic assumptions, pipe route, cylinder volume, electrical work, emitter changes and the control strategy. That lets the homeowner distinguish the heat-pump price from enabling work and understand what will be commissioned.

Decision record

What should be clear before work begins

The quotation should connect the recommended work to property evidence, state provisional items and distinguish installer responsibilities from third-party or homeowner work. Costs and performance expectations remain conditional on the written assumptions.

  • Defined scope and exclusions
  • Measurements and design assumptions
  • Commissioning and handover evidence
  • Warranty, maintenance and fault-support route

Ask for the current project-relevant accreditation and manufacturer evidence before appointment. The credentials displayed on this site were confirmed by the business owner on 12 August 2026; registration identifiers are available separately rather than invented in website copy.